@conference {Maria_de_Lourdes_Machado-Taylor33825399,
	title = {Higher education leadership and management: From conflict to interdependence through strategic planning},
	booktitle = {European Association of Institutional Research Annual Conference},
	year = {2005},
	address = {Riga, Latvia, August 28-31},
	author = {J.S. Taylor and M. L. Machado-Taylor}
}
