@article {RID:0909150650395-19,
	title = {The reaction of the Portuguese stock market to ISO 9000 certification},
	journal = {Total Quality Management},
	volume = {13},
	number = {4},
	year = {2002},
	pages = {465-474},
	author = {G Beir{\~a}o and Jos{\'e} Ant{\'o}nio Sarsfield Cabral}
}
